When customers are uncertain about their packaging requirements, we offer an ESR to determine the most appropriate solution to their packaging
application. For example, if you have a product that contains an essential oil, fragrance, or alcohol component, without choosing the correct
flexible structure and thoroughly testing, your product could cause delamination.
It is most commonly used to hand fabricate flexible packaging samples, but can also be requested to test custom sized sorbent packets. Our
company can produce 1000 8" x 12" (or smaller) pouches from almost any of the 53 materials on our floor. An ESR is a special service where
we devote a product development engineer’s time to your project.
The purpose of an ESR is to minimize costs and insure the ideal package is chosen/created before a large order is fulfilled. It is often essential
for customers who want to test a package with their product application/composition. We offer an ESR so that a “prototype” may be created. In some
cases, an ESR is effective in determining that a product idea should be revised before production.
It is important to note that IMPAK will create the prototype and can even work with customers on having the package tested, but testing is separate from the ESR.
A prototype is a pre-production model of a product that is made for testing. IMPAK offers prototype services for customers with advanced applications or highly unique packaging specifications. Speak with our knowledgeable team to determine if an ESR/prototype order would be advantageous.
With over 20 years in the industry, IMPAK knows packaging. Our product specialists can give expert guidance on stock and custom orders without the need for an ESR, but when they do suggest this additional service, it’s to make sure our team has a chance to review and offer direction.
While the ESR does have an upfront cost, it covers the cost to have an expert provide a solution, and possibly even a few variations of a package, before it is produced in mass. This cost is variable and will be quoted based on your needs. This upfront cost helps save in the long run.
There are two types of ESRs, although there have been customized ESRs. In one type, a product development engineer and/or another technical person works on an assigned project for four hours; the other is one in which the same type of individual is assigned for eight hours. What this means is that if something is particularly challenging and you were hoping to get ten prototypes, you may only get one. On occasion we have stopped even though there was more time when a customer has said “as long as we get 20.” We have yet to have a customer be unhappy with an ESR.
We suggest an ESR for new, “first of its kind” packaging, but slight variations on our standard items do not require a prototype or ESR. Contact our team to get honest advice based on your needs.
Smarter:
The customer gets to make sure the packaging is appropriate for their application before production
Can Save Money:
The customer doesn't waste money on packaging that won't work for them
Sometimes Necessary:
Updated package/new material
Upfront Cost:
Have to pay upfront vs finding costly problems later
Can Add Time:
Adds some research/development time upfront, but saves from having to go back and start over
Muir Energy wanted to package gel packs of a specific volume. IMPAK produced custom size and color pouches that required special tooling.
This is level of development falls outside the realm of an ESR.
Read the story of how our customer went from a stock silver pouch to custom printed dispenser tip gel pouches here.
IMPAK can produce custom packaging without an ESR. When a different size, color, or material is needed but cannot be found in our standard items, we can produce it
without an ESR.
**HOWEVER: some customers who placed custom orders later realized they would have benefitted from an ESR. IMPAK will always try to advise our customers about this.
For example: a customer insisted we use a certain color despite warnings that it would appear different on foil than on paper. Unfortunately, they declined the recommended ESR and ended up with bags that they did not like. We were able to remedy this with an ESR and a new color that IMPAK selected, but we would have liked to skip that unnecessary first order.
Read more about ESRs for color in our case study, "MPL Inc. and the "Right" Color that was Wrong"
Another example of some of the ideal uses for an ESR is in narrowing down the exact size pouch needed before production:
Without an ESR, customer would have purchased bags to their specs and they would have had thousands of unusable bags and spent thousands of dollars; Instead we worked to make sure they had both the appropriate material and size while minimizing their cost.
If any of these sound like what you need, or if you have any questions use our contact form to tell us what you are looking for.